At Indokuni.com, we value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This Privacy Policy describes how ‘Indokuni.com’ manages personal information and respect your privacy. This policy may be amended from time to time.

Collection of Personal Information:

As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use Indokuni.com and order products as a Indokuni.com customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.

Updating your Personal Information:

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, “My Profile”, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

How your Personal Information is used:

Indokuni.com collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.

Indokuni.com may use this information to –

1. Process your financial transactions; Service your order.
   2. Respond to customer service requests, questions and concerns.
   3. Administer your account.
   4. Send you requested product or service information.
   5. Keep you informed about special offers and services of and selected third parties.
   6. Administer promotions and notify you of important events.
   7. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
   8. Meet our research and product/service development needs and to improve our Site, services and offerings.
   9. Customize your experience, including targeting our services and offerings to you.

In certain situations, Indokuni.com may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on Indokuni.com), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

How do I update my account information?

It is quick and easy to update your account information. Simply log in at My Account and proceed to ‘Account Information’. Please note that we do not store your credit/debit card information in your personal profile.

Information sharing with service providers:

Indokuni.com uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Indokuni.com. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

Data Retention:

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at indokuni@gmail.com We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Unsubscribe/Opt Out:

You may opt out of receiving Indokuni.com’s email updates, newsletters and/or partner emails by clicking on the “My Profile” link on the website and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. Indokuni.com will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the Site. Generally, you may not opt-out of these communications, which are not promotional in nature.

Protection of your Personal Information:

The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected Indokuni.com personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to Indokuni.com. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (indokuni@gmail.com). We will get back to you within reasonable time.

Security of Information

When you place an order on ‘indokuni.com’ website for a product, we offer the use of a secure server. The Secure Socket Layer (SSL) encrypts all the information you input before it is sent to us. This prevents your personal data from being interpreted even if hacked while submitting it to our server. At the time of submitting your Credit Card details you will be redirected to a Highly Secure Payment server where Indokuni.com and its associates have no access to your information. Indokuni.com always tries to ensure that your privacy is maintained at all times during your shopping at our Web Store. We will not disclose any sort of personally identifiable information except when you give us requisite permission or under special circumstances such as when the law requires it. In case, Yarana Trading Private Limited- the parent company, goes for a merger or sells off its asset to other company, we hold the right to entrust the personally identifiable information of the customers along. We shall however, notify the customers regarding the handling of personal information beforehand via email.

Third Parties:

We take help of third parties such as courier and shipping companies to complete the orders and secure payment gateways for billing. We also take aid of chat options to assist the customers when required. Hence, when a person signs up, we may share limited information with the third parties for the sake of service access.

We are also bound to cooperate fully should a situation arise where we are required by the law or legal process to provide information about a customer. We hold the complete right to disclose the customer’s personally identifiable information. This disclosure is done so as to comply efficiently towards the judicial proceedings.

Latest Announcements:

There are times when we wish to implement changes in our site and want to convey the same to our worthy customers. This is when we utilize the details like email address for conveying announcements. For instance, when we introduce a new section, we utilize the email addresses to convey the message to the patrons.

Cookies

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. For our detailed cookie policy, please click here.

In case if you feel that your personal information needs to be changed, you can do so by “SIGN IN” and updating the profile. On the profile page you will be allowed to change any of your personal information that you may have entered earlier. In case you have trouble changing your information, you may email us and our customer care department will help you to do so.

Changes in policy

You acknowledge that this Privacy Policy is part of the User Agreement and you unconditionally agree that using this Site signifies your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.

In summary Indokuni.com always respects the privacy of our customers completely. We use the information we collect on the Store to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Additional information

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

• Email: indokuni@gmail.com
• By visiting this link: Contact Us
• Phone: +91 8826193131